Below are samples of work for recent clients, ranging from case studies to white papers.
More samples of my work can be sent on request.
BLOG POSTS AND ARTICLES
For Intuit, I write regular posts for both its Small Business Blog and its new personal finance-focused site, MintLife.
For Cisco Systems, I described about how the company's networking solutions can improve security and increase efficiency in brochures targeting small businesses and midsized businesses.
A case study for the Computerworld Honors Program focuses on how the Port Authorities of New York and New Jersey restored their E-Z Pass system after the main computers were destroyed in the September 11 attacks.
For Cisco Systems, I wrote "success stories" about how the company's Secure Network Foundation Solutions can expand technological benefits for a broad range of businesses, from a local credit union to an expanding restaurant franchise.
For Intuit's Point of Sale product, a new addition to its suite of Small Business software, I wrote this pitch letter to prospective clients.
For Intuit's news web site, I regularly wrote profiles of employees, customers and executives, which were read by 7,000 employees nationwide. Examples include this article about the company's call center service representatives, and this profile of a prized Intuit customer.
For the consulting firm Capgemini, I wrote this report on a conference about outsourcing, showing how the process is being applied to all types of business processes.
EXECUTIVE SPEECHES AND ARTICLES
I regularly wrote Letter from the CEO, Intuit's chief executive monthly message to employees. I also wrote corporate communications memos for the company's news website -- this article explains the reasons behind major shipment glitches during peak delivery times.
For Intuit's QuickBooks software, I wrote marketing offers targeted to Costco and Sam's Club customers, as well as quarterly newsletters to current clients.
For Master Builder, a business software maker for the construction industry, I wrote the guidebook 101 Strategies to Make Your Construction Business More Profitable. I also wrote articles for the "Business Advantage" quarterly newsletter sent out to clients.
I also wrote and edited a quarterly customer newsletter for nine credit unions in California, and a quarterly employee newsletter for KB Home.
For the microfinancing nonprofit Ashoka, I wrote this press release to announce the winners of the Ecotourism Challenge,
a competition to find the best sustainable tourism methods sponsored by the National Geographic Society.
WEBSITE COPYFor the Bill & Melinda Gates Foundation, I wrote new content to better highlight its Global and U.S. Libraries Programs on the main website.
For Capgemini Consulting, I wrote this white paper about the impact of information technology andelectronic health records on healthcare organizations.